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Focus: ‘Mobiles for social and behavior change’
Date: July 11, 2014
Venue: GRT Grand, Chennai
Consultation Objectives:

  • Reflect on the reach, access, use and potential of using mobile phones amongst women, adolescent girls, boys and other stakeholders for Social & Behavioural Change (SBC) in Tamil Nadu;
  • Understand some of the models being implemented using mobile phones for social and behaviour change – information/knowledge dissemination, monitoring and tracking to enhance performance and accountability, training and skill support to front line workers, and inter personal communication;
  • Assess the potential of the different interventions to be adopted for implementation and scale up;
  • Explore the scope of partnership building and collaborative work amongst government, private, bilateral agencies, CSOs and others in mobiles for SBC in Tamil Nadu.

JULY 11, 2014
9:30 AM – 11:00 AM: WELCOME & INTRODUCTION
This session gives an overview of the objectives of Consultation and the expectations from the deliberations. It sets the context and background to the Consultation.

9:30 AM – 9:35AM Welcome & Introduction by Digital Empowerment Foundation
9:35 AM – 10:00 AM Introduction of Invitees, practitioners and participants
10.00 AM – 10:15 AM Consultation overview and Context
By Arun Dhobal, WASH Specialist, UNICEF
10:15 AM – 10:30 AM Understanding the scope of mobile phones in water and sanitation

By G. Lakshmipathy, Additional Director, Department of Rural Development & Panchayat Raj (RD & PR), Govt. of Tamil Nadu

11.00 AM – 12.00 PM WORKING SESSION I
STATUS OVERVIEW: MOBILE REACHABILITY, ACCESSIBILITY, USABILITY & POTENTIAL IN TAMIL NADU

11:00 AM – 11:15 PM Reach and Access of Mobiles in Tamil Nadu
Presentation by: P. Santosh, ITS, Senior General Manager (NWP), BSNL, Tamil Nadu Telecom Circle
11:15 AM – 11:30 AM Mobile Usage & Potential in Tamil Nadu
Presentation by: Madanmohan Rao, Research Advisor at Asian Media Information and Communication Centre
11.30 AM – 12:00 PM Conclusion & Recommendations by the Chair

12:00 PM –2:30 PM WORKING SESSION II
LEARNING FROM EXPERIENCES: USE OF MOBILE PHONES FOR 1) INFORMATION DISSEMINATION & 2) MONITORING/TRACKING FOR ENHANCING ACCOUNTABILITY ; 3) FOR SUPPORT TO FRONTLINE WORKERS- FOR TRAINING OR/AND AS A TOOL FOR ENGAGING COMMUNITY MEMBERS

Case Study presentations: Use of mobile phones to support Frontline Workers- through training or as a tool for engaging with community members

  • Mobiles for Health- Presented by: Alka Malhotra C4D Specialist, Presented on Ammaji Mobisodes; By: UNICEF
  • Mobiles for Health- Presented by: Abey S.A. Project Name: Rural Health Management Information System using Mobile/Tablets; By: Media Lab Asia and CDAC Kerela; Location: Kerela
Case Study presentations: Use of mobile phones for monitoring and tracking

  • Mobiles for Health- Presented by: Rohit Shetti Project Name: Arogyashreni; By: Grassroots Research And Advocacy Movement (GRAAM); Location: Karnataka
  • Mobiles for Health- Presented by: Vijay Project Name: VoiceNet & mHealth Solutions; By: Uniphore & TeNeT; Location: Tamil Nadu
Case Study presentations: Use of mobile phones for information dissemination

  • Mobiles for Health- Presented by: Nishesh Mehta Project Name: NextDrop; By: NextDrop; Location: Karnataka

WORKING SESSION III
EXPLORING THE USE OF MOBILE PHONES: PARTNERSHIPS AND WAY FORWARD

  • Setting up context on Mobile Ecosystem By: Osama Manzar, Founder-Director, DEF
  • Areas of Interest & Scope of Collaboration: A Way Forward

This session will focus on exploring partnerships among water and sanitation stakeholders such as State Rural Development Department, civil society organizations, mobile app developers, bilateral agencies working in water and sanitation to develop a pilot to use mobile phones for SBC in the water and sanitation sector. Each group will present:
1. 2-3 key recommendation points on how they can collaborate with water and sanitation sector on the basis of result of group work within that thematic area
2. Identify the key support, partnerships required – in training, development, piloting, monitoring, information & dissemination,etc., within water and sanitation sector
3. Define the immediate next steps and timeline to develop a pilot that can rolled-out in the next 4-6 months.